How We Use It
Make.com (formerly Integromat) is a visual automation platform we use when clients need a cloud-hosted solution with a clear visual interface their team can understand and manage. Make.com's scenario builder makes complex multi-branch workflows easy to visualise, audit, and modify — which is valuable for clients who want to own and adapt their automations over time. We use Make.com alongside n8n depending on the deployment requirements, data sensitivity, and volume profile of each engagement.
Visual Scenario Building
Make.com's drag-and-drop scenario builder lets us create complex multi-step workflows that clients can read and understand without engineering knowledge. We use this to build automations that your operations team can maintain and extend themselves after we hand over.
CRM & App Connectivity
Make.com connects natively to over 1,500 apps — including Salesforce, HubSpot, Zoho, Pipedrive, Gmail, Outlook, Slack, Xero, QuickBooks, and dozens more. We use this broad connectivity to build automations that span your entire business tool stack without custom API work.
Data Transformation
Make.com includes a powerful data transformation layer for mapping, reformatting, and calculating values as they move between systems. We use this to normalise data between CRMs, reformat dates and currencies, and apply business logic without writing code.
Scheduled & Event-Triggered Workflows
We build Make.com scenarios triggered by webhooks, schedules, or app events — a new deal created in HubSpot triggers a Xero invoice, a CRM stage change triggers a Slack notification and calendar invite, a form submission triggers a full onboarding sequence.
Error Handling & Routing
We configure Make.com scenarios with error routes, incomplete execution handling, and automated retry logic. When something goes wrong mid-scenario, the error is caught, logged, and either retried or escalated — without breaking downstream automations.
Team Collaboration
Make.com's team features let multiple users view, edit, and audit scenarios with role-based permissions. We use this to hand over automations to client teams with clear ownership, version history, and the ability to roll back changes if something breaks.
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Other Technologies We Use
AI Implementation
Talk to our AI specialists about how Make.com can be integrated into your business — from quick wins to full deployment.