Terms of Service

Last updated: March 2026

1. About these terms

These Terms of Service ("Terms") govern your use of the website at www.crmmates.com (the "Site") operated by CRM Mates Ltd ("CRM Mates", "we", "us"). By using the Site you agree to these Terms. If you do not agree, please do not use the Site.

2. Our services

CRM Mates Ltd is a CRM and AI consultancy. The Site provides information about our services, including MatesSuite (our AI product suite). Actual consultancy and product agreements are governed by separate service contracts entered into with clients directly.

3. Use of the Site

You agree to use this Site only for lawful purposes. You must not:

Submit false or misleading information via any form on this Site
Attempt to gain unauthorised access to any part of this Site
Use the Site in any way that could damage, disable, or impair its operation
Use automated scripts to scrape or extract content without our written permission

4. Intellectual property

All content on this Site — including but not limited to text, graphics, logos, and the CRM Mates brand mark — is the property of CRM Mates Ltd and is protected by UK and international copyright law. You may not reproduce or redistribute any content without our prior written consent.

5. Third-party links

This Site may contain links to third-party websites (including matessuite.crmmates.com, Calendly, and HubSpot). These sites are not under our control and we accept no responsibility for their content or privacy practices.

6. Disclaimers

The information on this Site is provided for general information only. We make no warranties, express or implied, about the completeness, accuracy, or suitability of any information on the Site. Nothing on this Site constitutes professional legal, financial, or technical advice.

7. Limitation of liability

To the maximum extent permitted by law, CRM Mates Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of this Site or reliance on any content herein.

8. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

10. Contact

CRM Mates Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: deepak@crmmates.com
Phone: +44 (20) 3910 6610